Summary: LA Fitness is a popular gym chain known for its extensive equipment and classes. The Riverview, FL location offers a variety of amenities, but also has some complaints regarding cleanliness and customer service.
1. Facility and Equipment
The LA Fitness in Riverview is a spacious facility with plenty of equipment for members to use. The gym has multiple rooms for cardio, weight lifting, and classes. The cardio equipment includes treadmills, ellipticals, stair climbers, and stationary bikes. The weightlifting area has free weights and weight machines for all muscle groups. Additionally, there is an indoor pool, sauna, and basketball court available to members.
Although the gym has a wide variety of equipment, members have noted some issues with its upkeep. Some have complained that the machines are frequently out of order or not maintained properly. Additionally, the cleanliness of the gym and locker rooms have been criticized by some members.
The gym can get busy during peak hours, which may result in a wait time for certain machines or classes. However, most members appreciate how much space and equipment is available overall.
2. Classes and Personal Training
LA Fitness offers a range of classes to its members, including yoga, cycling, dance, and strength training. The classes are taught by certified instructors and require no additional fee beyond the membership cost. Each class lasts for an hour or less and provides a full-body workout. Members often enjoy the community and motivation that comes with group fitness classes.
The gym also offers personal training services for an additional cost. The trainers have various certifications and specialties that can help members achieve their fitness goals. Personal training sessions are typically one hour long and can be scheduled at the member’s convenience. Some members have had positive experiences with their trainers, while others have criticized the high-pressure sales tactics.
Overall, the group fitness classes are a popular aspect of the gym, while personal training experiences may vary.
3. Membership Fees and Deals
LA Fitness offers multiple membership options to fit different budgets and needs. The basic plan includes access to all equipment and classes at the Riverview location, while the premium plan includes access to any LA Fitness location and additional benefits like unlimited guest passes. Membership dues can be paid monthly or annually, and there is an initiation fee for new members.
The gym occasionally offers special deals for new members, such as discounted rates or waived initiation fees. Members can also earn rewards points by checking in at the gym or referring friends, which can be redeemed for free membership months or other prizes.
Some members have criticized the gym for its contract terms and cancellation policies, which can make it difficult to leave the gym without paying additional fees or penalties.
4. Customer Service
The quality of customer service at the LA Fitness in Riverview has received mixed reviews from members. Some praise the friendly and helpful staff, while others have had negative experiences with rude or unresponsive employees. The gym has a 24-hour customer service hotline that members can call for assistance with memberships or other issues.
Some members have also expressed frustration with the lack of maintenance and response to requests for repairs or changes. For example, members have noted that broken equipment can take a long time to be fixed, or that suggestions for class offerings were not taken into consideration by management.
Overall, the gym’s customer service tendencies may depend on the individual employee and situation.
5. Accessibility and Atmosphere
The LA Fitness in Riverview is located in a convenient area with ample parking available. The gym’s hours of operation allow for early morning or late-night workouts, with the facility being open 24 hours on weekdays. The gym also offers free Wi-Fi and TV entertainment options.
The atmosphere of the gym may vary depending on the time and day. Members often appreciate the friendly and encouraging environment of the group fitness classes, but may find the gym to be too crowded or competitive during peak hours.
Additionally, the age range and demographics of the gym-goers may vary. Some members have noted that there are many young adults or families with children, while others have observed a predominantly older crowd.
The LA Fitness in Riverview, FL offers a wide variety of equipment, classes, and amenities for its members. While the gym has received some criticism for cleanliness, customer service, and maintenance issues, many members enjoy the space and resources provided. The membership fees and deals can fit different budgets and needs, but members should be aware of the contract terms and cancellation policies. Overall, the accessibility and atmosphere of the gym make it a convenient and comfortable option for those looking to improve their fitness.